Download The Detailz In Retail: 105 Lessons Missing From The Associate Training Manual (Volume 1) pdf
Book By Markesha Grant Tatum / DMCA

The Detailz In Retail: 105 Lessons Missing From The Associate Training Manual (Volume 1)

The Detailz in Retail is about the everyday interactions with customers, store management, and staff. This book is intended to teach new associates how to deal with uncommon customer issues in a humorous manner not found in the training manual. The book covers complaints, weird requests, emotional customers, unruly children, and naughty associates. The general audience will get to see situations f...

Series: 105 Lessons Missing From The Associate Training Manual
Paperback: 168 pages
Publisher: GEM Publishing; Original edition (April 6, 2016)
Language: English
ISBN-10: 0692688048
ISBN-13: 978-0692688045
Product Dimensions: 5 x 0.4 x 8 inches
Amazon Rank: 6197811
Format: PDF ePub TXT book

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“This isn't Tolstoy, it's much heavier. A sad but hilarious reminder of what millions of retailer workers across America battle every day, from the neurotic customer shrieking "I can't handle problems!" to weirder-than-fiction shoplifting antics, to t...”

om the employees’ perspective and learn to be more empathetic towards retail workers.